Entries tagged with “silence”

When to keep our mouths shut

Today, someone does something that really ticks me off.  Actually, two someones do. Inside, am gnashing teeth. Mumbling non-swear words.  Like Elmer Fudd aims at Bugs Bunny. Outside,  do nothing.  Other than email one word to staff:  Lame.  Then go about business as if nothing is ticking me off at all. I could have argued back.  Will feel way better if I vent.  Way Way Better.  But a quick (impassioned) assessment backs me down.  This isn't about feeling better.  This is about helping the client win.  So I zip my lips.  Suppress the urge to immediately fight back.  And make a strategic move.  That involves... More
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